Mystic Fire Department
I am a customer with AA Lock and Key and would like to share some experiences that I have with the members and services from AA Lock and key. My most recent experience was having Dave come to the Fire Station and Plan a new electronically programmable door controller that allows me to program different codes for different users which has a timer attached and times out after the set time. Confused yet? Don't worry, Dave and his staff will respond quickly to your needs and efficiently install whatever it is you wish to accomplish. And by way of "Service with a smile"?
Dave and his technicians bide by that saying, even with the toughest jobs, Dave will look over at you and say "We will get this done"! The job that Dave did looks like the door came with all of the equipment that he installed, A great job.
Assistant Fire Chief / Deputy Fire Marshal, Mystic Fire Department
William W. Backus Hospital- Norwich, CT
"I have had numerous dealings with AA Lock & Key over the past 15 years. David and his employees have shown us that they meet our needs for confidentiality, security and promptness from our first encounter in 1988."
Hilton Hotel- Mystic, Connecticut
"For the past several years, it has been my pleasure to have worked with AA Lock & Key... I have found that the knowledge of their staff is well beyond the norm, exceeded only by their professional approach to all situations presented to them in the field of security."
Three Rivers Community College
"AA Lock & Key has been the locksmith of choice for Three Rivers Community College for at least the last twelve years. Dave and his technicians are extremely accommodating and responsive to our needs. Dave will always put in the extra effort to research new technology and find a solution to any problem."
Mystic Aquarium, Mystic, CT
We have used AA Lock& Key for many years as our primary Locksmith for new construction projects and to troubleshoot our older existing door lock system. They are everything you'd want in a service company: professional, courteous, knowledgeable and innovative.
Thomas W. Thompson, Mystic Aquarium
Thames Harbor Real Estate, LLC
As a property manager it is important for us to be able to depend on our contractors and AA Lock & Key has proven we can do so.
Quinn, Thames Harbor Real Estate, LLC
I have had the greatest experience with AA Lock and Key. I moved into my house almost three years ago and had them come and change all the locks on our new home, the service was excellent and the worker was helpful and informative…great service, great people.
Montville Housing Authority
As always, prompt, capable, and courteous!
Medtronic Surgical Technologies (Merocel Facility), Mystic, CT
Dave/Debbie, I wanted to wish you a Happy New Year and Thank you for another year of exemplary service to our plant. Your rapid response each and every time we called you combined with your knowledge and experience of all our systems allowed us to complete another year with no overtime charged for security of unlocked or inoperable doors due to mechanical or electronics (in the case of our security swipe stations). We anticipate many more years of excellent service from our door security systems and door entry controls under your service. Thank You." Al Seals , Electronic Technician
URS Federal Technical Services, Inc.
Dave & Debbie,
I would like to thank AA Lock & Key for the prompt service they have provided to our office the past few years. The first time was an emergency when a safe broke in the locked position. You responded quickly and saved us from days of downtime by drilling the safe open so we could move the contents to another safe while you repaired the broken one and replaced the lock with a new electronic lock. We then had you replace more locks before they failed and hope to eventually have you replace all of them. You also responded quickly when we recently had trouble with a safe lock that was becoming a problem and you were able to repair it before it failed. We really appreciate your efforts and look forward to a continuing relationship.
Deborah J. Phelps
Mattern Construction, Inc.
Dave and team,
Regarding your rapid action at the Yantic Firehouse project; A word of gratitute and appreciation for your support and prompt service. AA's consistant ability to respond at short notice and assist us in any of our construction situations with a knowledgeable crew, is professionalism we can and will continue to rely on.
Tim Gallimore, Project Manager
Dime Savings Bank
"We've been doing business with Dave and Debbie at AA Lock & Key for over 20 years and we couldn't be happier. They're always prompt in responding to our needs with the same friendly, reliable and accommodating service."
Ted Ayer, Aldin Associates
"I work for a company that owns 24 gas station/convenience stores and 6 Wings restaurants & I've been doing business with Dave for 20 years. He has always amazed me with his knowledge and he has always been able to help me with whatever I need. I still remember Dave cutting me a skeleton key for my house. Thanks guys for all you do."
Ann McBride Real Estate Agency
"They always go the extra mile to get the job done when we need it to be done and it's done right the first time. We've always known what the AA stands for in AA Lock & Key... Absolutely Awesome!"